Top 5 Common Plesk Hosting Issues and How to Solve Them

Plesk is a powerful hosting control panel, but like any software, it can present occasional challenges. Understanding these issues and their solutions can save time and ensure smoother server management. Here are the top 5 common Plesk hosting issues and how to resolve them.

1. Plesk Login Issues

Problem: Users are unable to log in to the Plesk control panel.

• This could be due to forgotten credentials, an expired license, or server-related problems.

Solution:

1. Check login credentials: Ensure you're using the correct username and password. Reset them if needed via SSH: Choose from an assorted list of the best game hosting companies from across the globe.

2. Verify Plesk services: Restart Plesk to ensure the login page is active:

3. Check license status: Log in to the server and run:

2. Websites Load Slowly or Are Unresponsive

Problem: Hosted websites take too long to load or fail to respond.

• This issue is often caused by high resource usage, misconfigured settings, or insufficient server resources.

Solution:

1. Monitor resource usage:Access Tools & Settings > Resource Usage in Plesk.Identify websites or processes using excessive CPU, RAM, or disk space.

2. Enable caching: Use Plesk extensions like Redis or Memcached for faster data retrieval.

3. Optimize PHP settings: Switch to PHP-FPM for better performance under Tools & Settings > PHP Settings.

4. Upgrade server resources: If the issue persists, consider increasing server resources (RAM, CPU) or moving to a higher hosting plan.

3. Email Not Sending or Receiving

Problem: Emails from hosted domains fail to send or are not delivered.

• This can be caused by misconfigured DNS records, blacklisted IPs, or incorrect mail server settings.

Solution:

1. Check DNS records:Ensure the MX, SPF, DKIM, and DMARC records are correctly configured. Use tools like MXToolbox to validate them.

2. Restart the mail server:

3. Check IP blacklisting: If the server’s IP is blacklisted, delist it using an online delisting tool.

4. Verify mail settings: Ensure the correct mail service is active under Tools & Settings > Mail Server Settings.

4. SSL Certificate Issues

Problem: Websites show SSL errors, or certificates fail to install.

• Common reasons include expired certificates, misconfiguration, or conflicts with the web server.

Solution:

1. Renew expired certificates:Navigate to Domains > SSL/TLS Certificates and renew or replace certificates.

2. Force SSL updates:Use the Let's Encrypt extension to generate or renew certificates.

3. Restart web services:

4. Check bindings: Ensure the SSL certificate is correctly assigned to the domain under Hosting Settings. Also read klcweb review

5. Database Connection Errors

Problem: Websites display database errors, often due to misconfigurations or server-side issues.

Solution:

1. Check database credentials: Verify the username, password, and database name in the website’s configuration file.

2. Restart the database service:

3. Repair the database:Use phpMyAdmin or the following command:

4. Increase database limits: If the issue is caused by heavy traffic, adjust the database server's settings in my.cnf to increase the connection limit or buffer sizes. Also check out the best windows hosting providers

Conclusion

By addressing these common Plesk hosting issues promptly, you can maintain high uptime and a smooth experience for your hosted websites. Regular monitoring, proper server configuration, and timely updates will help prevent most issues and keep your hosting environment running optimally.